FAQ

Use the Order page to pick a design, choose your options and upload your photo. You will get an order number instantly - keep it for tracking. You can also add cards straight to your cart like any regular shop.

Follow our Photo Guide: plain background, even lighting, no glasses or hats, shoulders visible. Our team reviews every photo and emails you if a retake is needed.

Yes - open a Support ticket with your order number within 12 hours of ordering and we will update it before production starts.

Discounts apply automatically based on total units across your cart or order form: 2+ cards save 10%, 3+ save 15%, 5+ save 20%. No code needed.

Rush moves your order to the front of the print queue and cuts production to 48 hours for a flat $15 fee per order.

Yes - bundle any two downloads and the cheaper one is half price, automatically at checkout.

Production is 6-10 days standard (2 days with Rush), then 3-6 days transit domestically. Tracking appears in your account the moment it ships.

Discreetly. Cards ship flat in a plain padded mailer between rigid boards - nothing on the outside indicates the contents or sender branding.

Currently we ship domestically only. International checkout is disabled while we onboard new courier partners.

No. JustID products are novelty collectibles and decorative art cards. They are not government documents and cannot be used as identification anywhere.

Standard CR80 - the same 85.6 x 54 mm size as a typical membership or transit card - printed on 0.76mm PVC with rounded corners.

Open a Support ticket within 7 days with a photo and we reprint and reship free of charge, no questions asked.